Welcome to Pixel Proof! These terms and conditions outline the rules and regulations for the use of Pixel Proof’s website and the purchase of our products.
Pixel Proof is located at:
1931 Cordova Road
Fort Lauderdale, FL 33316
United States
Our contact information is as follows:
- Telephone: 929-242-1618
- Email: info@pixelproof.com
By accessing this website and purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or purchase our products.
Products and Pricing
Pixel Proof offers dash cameras and home security devices, including smart door locks and cameras. Product prices are subject to change without notice. While we strive to provide accurate product descriptions, we do not guarantee that they are error-free. Prices shown do not include applicable taxes or shipping costs.
Shipping and Delivery
We ship our products within the United States and to the following countries:
- Canada
- United Kingdom
- Australia
- France
- Germany
- Other select European countries
We also ship to other international countries where we are legally permitted to do so. Please visit our website or contact our customer support team for a complete list of eligible countries.
Shipping costs and estimated delivery times will be provided at checkout and vary based on the destination.
For international orders, including those shipped to the countries listed above, the customer is responsible for ensuring that the product can be legally imported into their country and for any customs duties, taxes, tariffs, or other fees imposed by the destination country. These charges are not included in the shipping cost and must be paid by the customer. Pixel Proof is not liable for any delays caused by customs clearance or the payment of these fees.
Once an order has shipped, Pixel Proof is not responsible for shipping delays caused by the carrier or factors beyond our control. Customers are responsible for providing a valid shipping address. The customer will be responsible for the original and return shipping fees if an international order is returned due to an invalid, incorrect, or undeliverable address. Refunds will only be issued for the product cost.
Please note that some products may not be available for shipping to certain countries due to legal restrictions or other limitations. Any such restrictions will be noted on the product page or during checkout.
When placing an order with Pixel Proof, you agree to these shipping terms and conditions. If you have any questions about our shipping policies or your country’s eligibility for international shipping, don’t hesitate to contact our customer support team at info@pixelproof.com.
Returns and Refunds
We accept returns within 30 days of delivery for products that are unused, in the original packaging, and in resaleable condition. To initiate a return, please contact us at info@pixelproof.com. Customers are responsible for return shipping costs unless the return is due to an error we made. Once we receive the returned item, refunds will be issued to the original payment method.
Limited Warranty
Our products are covered by a one-year limited warranty against defects in materials and workmanship, starting from the date of purchase. This warranty does not cover damage caused by accident, misuse, neglect, or unauthorized repair or modification. To make a warranty claim, don’t hesitate to contact us at info@pixelproof.com.
Limitation of Liability
In no event shall Pixel Proof, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses resulting from the use of or inability to use our website or products.
By using Pixel Proof’s website and purchasing our products, you agree to indemnify and hold Pixel Proof harmless from any claims, losses, liability, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these terms and conditions or your misuse of our website or products.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Florida, United States. You irrevocably submit to the exclusive jurisdiction of the courts in Fort Lauderdale, Florida, United States.